Privacy Policy

Data Protection Overview

This Privacy Policy outlines how Global Pet's Food Sp. z o.o. collects, uses, stores, and protects personal and commercial data across our manufacturing, R&D, and wholesale operations. As an audited Polish pet food manufacturer serving international B2B clients, retail chains, and brand owners, we maintain strict compliance with European Union General Data Protection Regulation (EU GDPR 2016/679) and applicable Polish personal data protection laws.

We treat all client inquiries, product development briefs, recipe specifications, and commercial communications with total confidentiality and professional integrity.

1. Data Controller Identity

The entity responsible for processing data collected through this digital portal and associated business channels is:

• Full Legal Name: Global Pet's Food Sp. z o.o.
• Registered Address: Góreczki 1, 63-720 Koźmin Wielkopolski, Wielkopolska, Poland
• National Tax ID (NIP): PL6211837525
• Primary Contact Email: [email protected]
• Sales & Export Inquiries: [email protected]
• Telephone Contact: +48 577 726 600

2. Scope of Collected Information

In the framework of corporate evaluation, private label brief formulation, and commercial correspondence, we process the following categories of data:

A. Voluntarily Provided Business & Contact Data

When requesting product specifications, production feasibility assessments, custom recipe briefs, or plant audits, you may provide:

• Contact details: Name, job title, company name, business email address, corporate phone number.
• Commercial brief parameters: Target product category (wet food, kibble, treats), target packaging format, estimation of annual production volumes, and export market destinations.
• Trade agreement documentation and execution details required under Non-Disclosure Agreements (NDAs) and OEM supply contracts.

B. Automatically Processed Technical Logs

To ensure system stability, cybersecurity, and server performance monitoring, our infrastructure logs standard connection parameters:

• IP address and geolocation country code.
• Browser type, version, operating system, and system resolution.
• Date/time stamp, request referrer, and pages requested during site navigation.

3. Purposes & Legal Grounds for Processing

We process data strictly in accordance with GDPR Article 6 specifications:

• Pre-Contractual Measures & Contract Execution (Art. 6(1)(b) GDPR): Formulating private label quotes, developing costed recipe variants, conducting technical feasibility checks, managing sample dispatches, and fulfilling OEM production agreements.
• Legitimate Commercial Interests (Art. 6(1)(f) GDPR): Conducting standard B2B sales communication, maintaining global partner relationships, preventing cyber threats, verifying enterprise authenticity, and optimizing industrial portal usability.
• Legal Obligations (Art. 6(1)(c) GDPR): Complying with Polish fiscal, accounting, EU veterinary export regulations, batch traceability requirements, and IFS/BRCGS audit record-keeping obligations.

4. Commercial Confidentiality & IP Protection

We understand that recipe formulations, private label branding, packaging designs, and client identity constitute vital competitive advantages. Global Pet's Food Sp. z o.o. enforces robust internal protocols:

• Proprietary client formulations, private label artwork, and customized nutritional targets are kept under strict operational isolation.
• Formal Non-Disclosure Agreements (NDAs) are routinely executed prior to exchanging trade secrets or proprietary formulation specifications.
• Batch production data and technical parameters are stored on encrypted internal servers accessible solely to authorized laboratory and production managers.

5. Data Retention Schedules

Data is stored only for the duration necessary to satisfy operational, legal, and auditing mandates:

6. Rights of Data Subjects

Authorized corporate representatives and individual contact persons retain full statutory rights under GDPR:

• Right to Access: Request formal confirmation and copies of personal data currently being stored or processed.
• Right to Rectification: Request correction of inaccurate, incomplete, or outdated business contact information.
• Right to Erasure ("Right to be Forgotten"): Request deletion of data where legal retention obligations no longer apply.
• Right to Restriction of Processing: Request a temporary pause on active processing during data verification or disputes.
• Right to Data Portability: Receive digital copies of provided data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate commercial interests at any time.

To exercise any of these rights, contact our privacy team directly at [email protected]. Additionally, you hold the right to lodge a formal complaint with the competent supervisory authority: President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw, Poland).

7. Data Transfer & Technical Security Standards

Global Pet's Food Sp. z o.o. does not sell, trade, or monetize partner data. Data transfers are restricted to verified processing infrastructure:

• Sub-processors: Secure EU-based hosting providers, certified enterprise IT infrastructure services, and mandatory state regulatory authorities (e.g., European customs or veterinary inspection bodies for export validation).
• Cross-Border Transfers: We maintain primary servers within the European Economic Area (EEA). If international logistics require third-country documentation transfers, standard contractual clauses (SCCs) are applied.
• Security Architecture: Encrypted data transmission (TLS 1.3 / SSL 256-bit protocols), continuous firewall monitoring, strict internal role-based access control, and certified physical security at our plant in Koźmin Wielkopolski.

8. Cookie Governance & Browser Management

Cookies are small text identifiers stored on your terminal device to optimize web session performance. Our portal utilizes:

• Essential Cookies: Required for secure navigation, language selection, and theme persistence. Legal ground: Art. 6(1)(f) GDPR.
• Analytical Cookies: Aggregated, anonymized statistics utilized to assess site performance and traffic flow. Legal ground: Art. 6(1)(a) GDPR (User consent).

You can adjust or block cookies at any time via your browser settings menu (Chrome, Firefox, Safari, Edge).